IKSU, one of northern Sweden’s largest and most well-known training facilities, offers discounted membership rates to employees from 60+ partner companies. With a steady weekly volume of 30–40 unique membership purchases through these partnerships, IKSU needed a smooth and reliable way to ensure that each new member received the correct price - without adding administrative strain.
The challenge
Before implementing Organization Connection in BRP Systems, IKSU’s workflow required extensive manual data entry. Every new employee membership had to be added and linked to the correct company by staff.
This process was time-consuming, error-prone, and risked delays - especially when a purchase came in over weekends.
"We wanted to avoid running campaigns through discount codes, we still needed a way to group members by company and keep discounted pricing limited to the right people", expressed the team.
A streamlined process with Organization Connection
With Organization Connection, new members now connect themselves to the correct company during purchase. The experience is simple:
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The customer fills out a short form
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They receive a link
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They log in or register
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The correct organizational connection is applied automatically, ensuring they receive the right price
The result is a faster, cleaner, and fully automated purchase flow - from order to final payment - with no staff intervention.
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Tangible improvements
- IKSU immediately saw meaningful benefits:
Significant administrative time savings - no more repetitive manual registrations - Higher data quality - members enter their own details, reducing errors
- Faster customer handling - sign-ups are processed instantly, even on weekends
- Better member experience - a smoother path from interest to purchase
What once required emails, manual entry, and processing is now automatic. "This shift has reduced staff effort and improved turnaround time dramatically".
Happier team, happier customers
IKSU’s employees particularly appreciate that the process eliminates monotonous data entry, freeing time for more meaningful work and better customer support. Members enjoy a smoother buying journey and get access to the correct pricing without delays.
A partnership that delivers
With BRP Systems’ Organization Connection, IKSU has gained both operational efficiency and an improved, more intuitive experience for new members.
A streamlined workflow, cleaner data, and faster access to the right pricing -
Organization Connection has truly made a difference.
