Our Loyalty program has leveled up! In this release, we have done the following improvements:

• Manually assign coins and points

We have added the possibility to manually assign points and coins to a person, for testing and compensation purposes. Read more about that here.

• Limit access to Loyalty based on product label

We've introduced the possibility to limit the access to the Loyalty program in the app to users with a specific subscription. Read more about that here.

BRP Cloud

Click on the icon in the top right bar > Click on "About":

GoActive App:

Go to Profile > The app-version is shown in bottom:

Thanks to your feedback, the Dashboard continues to improve. In this release, we have implemented the following:

• Customizable Sales Widget

Possibility to only include sales of specific products, product groups or product labels. 

• New Widgets with customizable interval

Introducing a few new widgets - sales, revenue, new members & cancelled membership subscriptions. To all of these new widgets, a new field called "Interval" has been added, with the options to choose "last 30 days", "last 7 days", "today", "this week" or "this month".

Read more in our documentation here. 

Previously, if a value card subscription was debited for less than a full month, no clips were added to the value card.

With this release, it's now possible to define how many clips should be added based on the number of debited days.

We've introduced a new field, “Partial debit,” in the Top up value card section of a subscription product. This field allows you to enter a comma-separated list that maps specific day counts to the corresponding number of clips. 

Read more about this improvement in our documentation here. 

We’ve enhanced the “Max number of passages” feature on subscription products to give you more flexibility in managing facility access through subscriptions.

Previously, access limits could only be set per day or calendar week. With this release, you can now also define limits per calendar month, and choose how far back the system should check — using days, weeks, or months.

For example: it’s now possible to configure a subscription to allow 10 entries every 3 months.

Read more in our documentation here.

This feature is currently in a test phase and is not yet available to configure and start using.

In this release, we’ve added support for Vipps/MobilePay Recurring as an alternative payment method for RCP subscriptions.

When enabled, it appears as an additional payment option alongside regular card payments for RCP subscriptions.

Coming soon - Stay tuned!

In BRP Configuration > Products, the “Change rows” button allows you to update multiple products at once. With this release, we've added more fields you can now modify in bulk:

• Deferred revenue account

• Disclosure account

• Bookable via internet

• Use in wizards

• Show in cash register

These additions make it easier and faster to manage product settings across the board.

You can now use facility labels to group facilities more effectively—especially useful when you want a subscription product to grant access to multiple facilities that aren’t part of the same company or region.

We’ve introduced a new property on facility labels: “Used for rights”, along with a new access setting in Rights: “Only facilities with same label.”

This allows you to define access based on shared labels, making it easier to manage grouped access and reduce the number of separate subscription products required.

Read more in our documentation here.

Cloud

• Warn if a product does not have a standard price

To prevent pricing errors on products, we’ve added a warning message when saving a product configuration that lacks a standard price to fall back on. No warning will appear if the product is set to “Do not debit".

• Date format follows location setting

We’ve updated how date formats are handled: they will now always follow the location setting, rather than the user’s selected language in BRP. This ensures consistent formatting across the system based on regional preferences.

• Business Central integration

We have added support for transaction row export to Business Central.

Mobility

• Hide and mask SSN 

Social security numbers (SSN), account numbers and payer numbers are now masked in the app and web (all but the last two digits).

With BRP's Loyalty Program, gym owners can effectively convert, engage, and retain users like never before. Our powerful program takes fitness to the next level, providing a seamless and immersive digital experience for gym-goers.

By incorporating gamification elements, such as challenges, rewards, and achievements, we create an interactive environment that motivates and inspires users to achieve their fitness goals.

Additionally, our program offers valuable insights into user behavior, allowing gym owners to tailor their services and offerings to meet the specific needs and preferences of their members. With BRP's Loyalty Program, gyms can take their facilities to new heights, attracting a loyal and dedicated community of fitness enthusiasts. 

Interested in getting started? Click here for more information.

• Read more-button
  We have added a “Read more” button to message widgets with long texts. This allows you to share longer messages while keeping your Dashboard clean and clutter-free.

• Message widget colors
  We have also made it possible to choose color for message widgets, to make notes easier to navigate. 

• Custom name for widgets
  All widgets can be given a custom name, which will then replace the original name of the widget and shown as the title when viewing the Dashboard.

• Improved widget creation
  Changed the dialog for creating a new widget. Previously it showed a long list of available widgets, making it difficult to find the one you’re looking for. Now, it displays a dropdown list where it is also possible to search for specific widgets. 

Read more about the Dashboard in our documentation here. 

In Resource Planner, there is a button to quickly pay for a service with a value card without having to take the order to Point of Sale (this only shows up if the service matches a value card on the person).

According to feedback from our customers, it was easy to accidentally click this button and pay for the service without noticing. To solve this, we have added a confirmation dialogue to make sure no mistakes are made.

Previously, a social security number (SSN) was only required when signing up for a direct debit subscription. However, some customers may want to enforce this requirement for other subscription types as well.

With this release, we’ve introduced two new settings that allow you to require an SSN when creating subscriptions, even if it’s not generally mandatory for all individuals:

• Require SSN (payer) when creating a recurring subscription

• Require SSN (payer) when creating a prepaid subscription

These settings applies to subscription sales in Point of Sale, as well as the Mobility app & web. Read more in our documentation here. 

It is now possible to add a price for a product across multiple facilities at once. This feature is particularly helpful for managing products used by several facilities, where some share the same price and others don’t. By reducing the number of price rows you need to adjust, this update makes pricing management more efficient.

Read more in our documentation here.

This release brings several improvements to the lists in BRP, such as the person list, organization list, and bookings (among others). The updates include:

• More available columns to choose from
• The ability to enable or disable more columns
• Options to reorder columns

To customize a list, simply click on "Columns." From there, you can select which columns to display and use the arrows to arrange their order to suit your needs.

In this release we have made some changes to organizations in BRP:

• Added a new field to the Person card, "Organization connection ends", where you can set a specific end date for the connection.
• Introduced a scheduled task that automatically removes the organization connection once it expires.
• Added a follow-up point to inform individuals X days before the connection expires.

If no "organization connection ends" date is set, the person will never be automatically removed from the organization.

Read more about this in our documentation here. 

It is possible to allow users to cancel their own subscriptions via the app and web. 

Previously, the only options were to either allow cancellations for all subscription products or none at all. However, there are scenarios where it may be preferable to allow cancellations for certain subscription products while restricting others. 

With this release, we've introduced a setting that enables you to limit subscription cancellations on the app and web to one or more product labels.

This way, you can easily decide which subscription products should be cancellable or not in the app and web.

Read more in our documentation here.

Lead forms are now more customizable! 

Previously, lead forms mirrored the regular member sign-up fields, but now you can tailor them to fit your needs. 

With this update, customers will be able to choose which fields to display, ensuring to collect only the information they need from their potential customers. It is also possible to decide if a field should be mandatory or optional.

Read more in our documentation here.

• Added more space to the left column on receipts to stop line breaks from happening.

• Metra integration: When an order containing entries requiring a card or wristband is saved in Point of Sale, the “read card” dialogue will now be displayed.

• The “test message” functionality on follow-up points is now using the current user’s business unit to prevent the test from crashing.

• The advanced selection actions “Exempt from selection” and “Intersection” on Persons (in Back Office) have been optimized to include currently loaded persons into the query.

Class manager is a tool to optimize your class planning. This feature allows you to plan ahead, drag and drop your classes into the calendar, and use the week schedule for as long as you want. When your class schedule is set, you can forward the schedule to your instructors - giving them the opportunity to request classes that suit their schedule.

Based on feedback from our customers, we have done some improvements to Class Manager when copying a week template, to make the planning even more efficient. These improvements include:

• No longer showing old periods when copying a week template.
• The possibility to create a new period on the go, if you forgot to create a new one before copying the week template.

We have also added a "Progress" column which shows how many of the classes have a main instructor assigned, for a quick overview.

Learn more about these improvements here. 

If you are not already utilizing Class Manager and want to know more, click here.

Membership periods are used if you for example want to sell subscriptions that require a membership, but doesn't give membership itself (meaning you sell your membership separately from the regular subscription). This functionality will automatically add a membership subscription when selling a regular subscription, and the preconfigured membership period will decide which membership subscription product should be added, and for how long. This works in Point of Sale, as well as the web & app. 

Previously, membership periods had fixed start and end dates (e.g., 1/1/2024 - 31/12/2024), limiting flexibility for your customers. With this update, it is now possible to have membership periods without fixed dates.

A membership period without fixed dates is configured to start any day of the year, and be valid for as long as needed (depending on the subscription product) to match the subscription period.

Read more about this feature in our documentation here.

Previously, we released Lead forms which allows you to create forms where potential customers can add their personal information so that they can be contacted later. These forms can for example be used in:

• Ads
• A tablet when marketing a new facility

With this release, we have created a follow-up point for persons who registered through the Lead form, so you can set up automatic messages to these people. The follow-up point is called ‘New Person with Lead Source Created’. 

Read more in our documentation here.

We hope you haven’t missed the launch of our Dashboard. We will continue to improve it and extend the widgets you wish to see.

In this release, we have launched new widgets for:

• Freeze request
  Shows all unhandled freeze requests that have been sent in from your customers through the app and web. There are three separate widgets for System, Company or Facility level, meaning you can choose if you want to see requests from your facility, the whole company or from all facilities and companies.
  

• Revenue today, Revenue this month
  Similarly to how we present sales this month, we now have widgets that presents revenue today or this month. For these widgets, you will have to choose which revenue accounts you want to include, so that you can keep track only of what is relevant to you. This way, you can create a widget that for example shows the revenue specifically for PT or massage. The possibility to give these widgets custom names is not available now, but will be in the next release.

Read more about the new widgets in our documentation here.
If you are want to know more about freeze requests, click here.

We’ve streamlined the invoicing process for subscriptions with a specific paying organization. Now, instead of searching for the correct organization when creating an invoice, you’ll see a new button labeled “Select [Organization X] as payer”.

This button automatically preselects the connected organization, making it quicker and easier to assign the correct payer.

Read more in our documentation here.

This feature is currently in a test phase and is not yet available to configure and start using.

We have simplified the configuration process for the Automated Reminder Solution by replacing products with straightforward fee amounts in the reminder step.

Previously, it was necessary to configure specific products for both the reminder fee and the direct debit reminder fee. However, we didn’t use anything but the price of the products to determine the reminder fee.

Now, these have been replaced with just the fee amounts. The name, account and VAT used when the payment is done is, as before, taken from the products in the settings ‘reminderProduct’ and ‘reminderProductAg’.

Previously, one web category could only belong to one facility or one company. This was causing issues for customers with many facilites who would then need many web categories (which means a lot of web categories to update if you want to add or remove a product, for example).

Now, a web category can belong to multiple companies or facilities. 

• This is enabled by setting “enableFilteringOfCentralLocalContent”.
• A user can only make changes to a web category if they have access to all the companies/facilities that use it.

Read more in our documentation here.

BRP Cloud

• Message templates have two new properties: ‘Show on customer web’ and ‘Show in app’. This way it is possible to decide where you want to show a certain text, and it also makes it possible to hide message templates without having to delete them.
  
  
• Setting “hiLoValueForCurrency” controls the lowest and highest number that can be set in a currency field, to avoid mistakes. Read more here.
  
  
• When sending invoices to Intrum DK, specific invoices missing information are now listed in the error message. Previously, only the total number of invoices missing information was shown, without identifying the specific ones.
  
  
• We have added follow-up points for missing PBS mandates (DK) and missing E-invoice consents (FI). Read more here. 
  
  
• Added a "Facility" column to the Kiosk MOV to easily identify the facility associated with each kiosk/client (BRP Configuration > Settings > Kiosks).
  
  
• When a password for a staff member is changed, they will automatically be logged out from BRP, on all devices.

Mobility

• If a user signs up in the web or app using Vipps, we will now fetch their phone number and email address to the registration as well. Read more here.
  
  
• It is no longer possible to change the product type of a web category if it has products in it.  If you want to change the product type of a web category you need to first remove the products from it. Previously all products were removed when the type was changed. Read more here.
  
  
• Updated the entrance ticket QR codes to display additional details, including the entrance product name, facility, date, and time.

The latest version of Embedded BI is designed to enhance your user experience with improved interactivity, a cleaner layout, and better data visualization—while keeping all the powerful reporting capabilities you rely on.

What’s New?

• Straight Table for Better Sorting – The pivot table has been replaced with a straight table, allowing easy column sorting with a simple click.
• Customizable Dimensions – Choose which dimension to display in many visualization objects using a new dropdown selection.
• Flexible “Diff” Column Display – Select how you want to view differences between time periods—actual values or percentages.
• Helpful Information at Your Fingertips – New info buttons link to detailed BI documentation, plus added in-report insights where needed.
• Drill Down for Deeper Analysis – Click + Enter on visualizations to zoom in on data for a more granular view.
• Enhanced Sales Reports – Activate key visualizations dynamically for clearer revenue and sales tracking.
• Date Picker Streamlining – The “Date” dimension is now a filter pane for a more unified selection experience.

Embedded BI now offers a seamless, more user-friendly way to analyze and interact with your data. Read more about the update in our documentation here.

This feature is currently in a test phase and is not yet available to configure and start using.

This feature allows your customers to connect to an organization in BRP by simply following a link. This will save significant time for your staff, who would otherwise have to manually add each person and connect them to the organization.

If you have agreements with other companies that allow their employees to purchase your products at lower prices, this feature will be particularly useful. Just create the organization in BRP, generate a registration link, and send it to your customer to share with their staff.

Read more about this in our documentation here.

Based on customer feedback, we've made improvements to the Freeze Subscription Wizard. Previously, members with two subscriptions (such as a regular training subscription and an insurance subscription) had to pay the freeze fee twice. However, most of the time we only want them to pay the fee for their main subscription.

With this release, we now only charge a single fee when freezing multiple subscriptions for the same user. This is limited to the Freeze Subscription Wizard, since that is the only place where you can freeze more than one subscription at once. Read more about this in our documentation here. 

This feature is currently in a test phase and is not yet available to configure and start using.

Epassi is a healthcare provider that collaborates with companies to offer employee benefits. Through our established integration with Epassi, users can easily order subscriptions and other products for pickup at your facility.

In this release it is possible for customers to pay with Epassi in the web & app. If the customers choose to pay with Epassi, they will be redirected to the Epassi website where they can log in and complete their payment.

Contact our support if you are interested in integrating the Epassi payment button.

This feature is available in Sweden and Finland. 

This feature is currently in a test phase and is not yet available to configure and start using.

It is now possible to add Smartum as a payment method in Point of Sale, as well as the web & app.

The payment flow in POS will work as usual with Smartum: the customer enters the amount (and other required information) and pays through the Smartum app. Once the payment is completed, the Smartum app will show a QR code which Point of Sale will ask you to scan once you have added the products and clicked on the Smartum payment button. 

If the customer chooses to pay with Smartum in the web and app, they will be redirected to the Smartum website where they can log in and finalize the payment.

This feature is for Finland only.

According to feedback from some of our testers, we have done some improvements to the Dashboard. These improvements include:

Thanks to feedback from our customers, we have done a few improvements to the Person Overview tab. The updates include:

• Added menu option for "Payment certificate" and "Debit" on the subscription card.
  
  
• Added tooltip on the plus icon on the subscription card to make it more clear what the button does, which explains "Create subscription".

Read more in our documentation here.

This feature is currently in a test phase and is not yet available to configure and start using.

The Norwegian mobile payment solution Vipps and the Danish and Finnish solution MobilePay now share the same API, ePayments, which we’ve already integrated. While we already support payments in with Vipps in Norway, we have now extended our development to include support for Denmark and Finland. This allows customers in Denmark and Finland to accept payments via MobilePay in Point of Sale, as well as the app & web.

This feature is for Finland and Denmark only.

BRP Cloud

• Implemented support for exporting transaction rows to the NetVisor API (FI only).
  
  
• Implemented support for E-invoice for multiple companies. (FI only)
  
  
• Added columns to Agresso invoice export for Reykjavik (Iceland only)
  
  
• Added search button in BRP Configuration > Company.
  
  
• Added "Internal description" to the product list in BRP Configuration > Products > Products. 
  
  
• It is now possible to limit which products customers can buy using benefit providers (Epassi & Smartum). Read more here. 
  
  

• The user interface for time reporting in BRP Cloud on mobile devices has been enhanced to be more user-friendly. These enhancements include:
  - Aligning of columns and texts
  - Improved scrolling experience
  - Text input fields and buttons are easier to use and read

Mobility

• Implemented support for internet payments and recurring payments through Stripe.
  
  
• Improved booking time zones in the web and app: When customers are in another time zone and browsing classes or services, they will see the local time where the booking takes place, not their current location time.
  
  
• If enabled, the web & app will honor the upper and lower age limits of customer types (for new customers buying a youth subscription for example). Read more here. 
  
  
• Support for purchasing entry tickets in the app. Read more here.

Previously, entrance tickets have only been available for purchase for the current day in our Self Service Station. In this release, we are now making it possible for customers to choose specific days and time slots. This feature also supports selling entry tickets with capacity, which means limiting the amount of available entry tickets per day/time slot. 

Read more about this feature in our documentation here.

Would you like to learn more about Self Service Stations or our other hardware solutions? Send us an email.

This upcoming feature allows you to set up multiple self-operated reminder steps with custom templates, fees, and intervals. Automate your invoicing process to maximize payment rates and minimize manual work.

Stay tuned for more information!

The GoActive app now supports QR-code scanning to open a door or gate. The feature includes:

• Dynamic QR-code together with Gantner GT7 reader. The reader's display can show a dynamic QR-code which allows the user to scan it and enter the facility. 
• Solution for entry with QR-code if a Gantner GT7 reader is in emergency mode (offline).
• Static QR-code. For readers that doesn’t have a display to show a dynamic QR-code, it is possible to generate a static QR-code which can be printed and posted on a door/gate.

Along with this, the app will now be able to let the users know why they might be unable to enter, such as unpaid invoices or missing membership for example. 

This new feature allows you to create forms where potential customers can add their personal information so that they can be contacted later. Each form generates a URL which can be:

• Posted in an ad
• Used on a tablet when marketing a new facility that is about to open
• Used on a kiosk computer at a facility

The forms are super easy to create - read our documentation here for more information!

When canceling a class, you always get the option to notify the booked participants via either SMS or email. However, some of our customers have asked for the possibility to notify the people on the waiting list as well, and we listened!

In the previous update (2024.11) we released a feature which allows users to upload a profile image on their own through the app, which has to be accepted by you or your staff before it is changed (read more here).

In this release, we are launching a new Dashboard widget for unapproved profile images, making the process even quicker and easier.

Read more about the Dashboard in our documentation here.

 Note! The Dashboard is currently in a test phase and is not yet available to configure and start using.

In this release, we have done some improvements to the Self Service Stations, to make customer self service even easier. The improvements include:

• The information displayed in the payment dialogue is updated and easier to read
• An image will be shown to indicate when the customer should scan their wristband or a QR-code. 
• Point of Sale now reports the status of all SSS at the facility, so that the staff knows if they need to do anything.

When autogiro payment mandates are deleted on the bank side - for example when the customer removes the mandate in their internet bank, it is now also removed from BRP. This way you are alerted by missing mandates, and a new mandate can be added without colliding with the old one. 

This feature is for Sweden only.

eGym is a system for tracking the customers’ training and setting goals. Customers are given a tag (RFID) which they can use to log in to various machines and stations.

Our integration with eGym includes sending information about which customers have an active subscription, and is responsible for registering new customers with eGym via their API.

We have now added a setting which allows you to choose which information about the staff should be shown on the receipt, when a sale is done in Point of Sale. The options are:

• First name (default)
• Last name
• Full name
• Customer number (the customer number property on the person card of the staff)

BRP Cloud

• The new setting "numberOfBankDaysAfterAutoRCP" controls the due date of automatically created RCP invoices when the payer doesn't have a valid RCP mandate. Read more here.
  
  
• Value cards that are expired by more than 30 days are no longer displayed in BRP Entrance View
  
  
• A new parameter "showCheckbox" has been added to the report template subscription_contract_4, default true. Set it to false to remove the consent checkbox and the corresponding text.
  
  
• Some report templates will now default to the setting "language" when created and printed, instead of the user's selected language. Read more here.
  
  
• Point Of Sale email receipts will be stored in the database (table registereventlog) when choosing to send email receipt.
  
  
• A new column has been added to Rights which shows what access it gives.
  
  
• A new column has been added to Schedule periods which shows start and end date.
  
  
• A search field has been added to API-keys (BRP Configuration > Settings > API-keys).
  
  
• A search field has been added to Schedules (BRP Configuration > Staff and resources > Schedules). 
  
  
• Added support for accounting export to ProCountor.

Mobility

• If more than one entry tickets have been purchased within the same order, then they will be grouped together under My bookings in the app and web. The user can easily swipe between the specific tickets in that order.
  
  
• When adding a booked class to your personal calendar, the name of the facility and the resource connected to the class will be shown as well.

This feature allows users to add, change or remove their profile image through the GoActive app. By allowing your members to manage their own profile image, you will reduce the amount of time needed to make sure their profile images are up to date. This is important to make sure the correct person is gaining access to your facilities.

When a user changes their profile image, you (or the assigned administrator) will have to approve the image before it is changed. 

Read more about this feature in our documentation here.

Users can now send a freeze request of their subscription through the app or web, which you will have to review before accepting/denying it. This will be helpful if freezing the subscription requires validation such as medical documents etc.

Read more about this feature in our documentation here.

To ensure your customers won't book classes they don't plan to attend to, BRP have support for automatically handling no shows (people who are booked on a class but never checked in) and issuing a booking ban after missing X number of classes. The duration of the booking ban used to be controlled by a setting which started counting from the first missed class.

We have now added support for setting a fixed booking ban length instead, counting from the day the person got banned (had too many missed classes). This will ensure everyone who missed too many classes will be banned for the same amount of time.

Read more about this feature in our documentation here.

We have now added support for scanning QR-codes with Metra readers. This feature is applicable if you use Metra readers for entry and sell entry tickets to your facility online. With the support added, your customers can now scan the QR-code (sent by email or displayed in the app after purchasing an entry ticket) to enter the facility, when Metra External Mode is used. 

No configuration is needed for this to work, as long as you are using Metra External Mode. 

Previously, members could only see their booked classes and services in the app. With this release, it is now possible to also view your upcoming entry bookings. If you are using QR-codes for check in, these will be displayed together with the entry booking in the app, allowing for a smoother check in.

BRP Cloud

• All hard coded currency has been removed, so that e.g. reports always display the configured currency.
• Icelandic Point of Sale receipts now allow negative prices and that purchases and refunds are combined on the same receipt.
• It is now possible to sell entrances for a specific day or slot in Point of Sale. Read more here.
• Assign and remove person groups to multiple persons. Read more here.
• Due to regulations and to ensure that register journals remain correct, only BRP staff can change the names of register units after creating them. If you for some reason need to change the name of a register unit, contact our support here.

Mobility 

• Notify Customer on suspension - If you have been suspended for not paying your invoice and have been blocked for entrance, we will notify you via a push notification.
• Adjust value card flow - Choosing yourself or another receiver should now make more sense in the value card flow.
• Remove bound until - If you have passed the bound until date on your active subscription, we will no longer show it.
• Bottom Menu for classes - You can now show "Classes" in the bottom menu of the app, without using a group activity web category. Read more here.
• Web Service Booking Flow - You will now have to login earlier in the service booking flow, this way we can make sure the user doesn't miss out on anything related to their user, such as price lists and customer types.
• Staff Mode Only (In testing)  - Ability to only use the app for Staff Mode. Read more here.

Managing a member/customer and it’s activities can now easily be done directly in the Person Overview. This gives a better overview of the customer and makes it more efficient and user friendly to manage a member profile.
The following actions are supported in this release:

• Cancel, freeze and unfreeze subscription
• Cancel class booking
• Cancel service booking
• View balance details to get a detailed overview of underlying transactions for the Customer Balance
• Browse to each single object by clicking the entries in the Person Overview sections or by clicking on the “three doted actions icons”

Start using the Person Overview tab to manage your members in an easier and more efficient way. Person Overview can be activated on each different Role. Activate the feature from Configuration->Staff and resources->Roles. Select Role and click on the checkbox “Person overview tab”

Read more about the feature in our documentation here.

Keeping track of your business is now much quicker and easier using the Dashboard. It will help you by gathering useful information and tasks that needs to be performed in one simple view.

The Dashboard is:

• The first view you see as you log in to BRP Back Office
• A way to see your business at-a-glance
• Not just an overview - click on a widget for a detailed view
• Customizable for different roles

Read more about the feature in our documentation here.

This feature is currently in a test phase and is not yet available to configure and start using.

We are now introducing Staff Center - a new staff mode in the app where instructors, personal trainers, etc. can manage their bookings. By enabling staff functionality in the app, your employees will be able to manage their tasks "on the run", making it more efficient for your employees to do their job in a digital platform. The following features are included in this release:

• See your classes and booked participants
• Mark participants as arrived
• Create a substitute request 
• Manage your service bookings, including:
  - Create a new booking
  - Cancel a booking
  - Debit a booking
  - Change time
  - Mark as performed

Staff center will replace existing functionality in BRP Online and is the new platform for employees to manage their activities and bookings. More features will be launched in this platform.

Read more about Staff Center in our documentation here.

Based on feedback from our customers we have now done some improvements to the class participation list to quickly get an overview of the upcoming class. These improvements include:

• Participants marked as "Arrived" gets a green badge for a better overlook
• Participants who are new to the class gets a "Beginner" badge
• A new "Noshow" tab which lists all noshows for this specific class
• A new column to the "Waiting list" tab displaying the individuals' positions - to get an easy overview of who is next in line

Read more about this new improvement in our documentation here.

Customers can now purchase entrances in the app or web, and then pick up wristbands for all or some of the entrances in the Self Service Station or Point of Sale by scanning any of the entrance QR codes.  This way, your customers no longer need to stand in line and wait to get help at the register, since they can check in themselves and pick up wristbands at the Self Service Station as well.

Read more about this feature in our documentation here.

It is now possible to enable a "type" column in the product list in the Configuration module. This way, it is possible to quickly get an overview and separate different types of products with the same name. 

As a system administrator you can enable this feature by clicking on the "Columns" button in BRP Configuration -> Products. Simply mark the "Type" column as visible.

Follow-up points are used by many of our customers to automatically send messages to their customers, for example reminders to those who haven't visited in a while or haven't paid their invoice on time.

We have now enabled support for setting up follow-up points to selected companies, not just selected facilities. This means that the follow-up point will encompass all of the facilities within a company, instead of having to configure messages for all facilities within a company.

Set up these automated messages in BRP Configuration -> Marketing activites -> Follow-up point. 

The user can now choose the "Class" filter in the app and web, in which you can group different classes together using product labels. By grouping similar classes together, the user will be able to quickly find the class they are looking for instead of having to scroll through a long list.

To configure this, simply choose which product labels you would like to show in the app and web, and add these labels to the different products you would like to group together.

(BRP Configuration -> Products -> Product labels -> choose "Visible in BRP Mobility" under "Can be used by")

Your staff who are also resources (personal trainers, etc) can subscribe to their bookings in BRP. This means that as a resource, services that are booked with me will show up on my personal phone calendar. We have now integrated the iCal calendar so Apple users can do this as well.

Read more about this in our documentation here.

Based on customer feedback, we've noticed a common problem with group activites: fully booked classes with long waiting lists, yet the classes end up only half full. This happens because many on the waiting list don't show up, assuming they won't get a spot in the class. To solve this, this new feature allows the possibility to give noshows to those on the waiting list if they don't show up at the facility. This encourages them to drop off the list if they don't plan to participate, giving a clearer chance for others waiting to join.

Along with this, we've added a property on booking rules for when people can leave the waiting list.

Read more about this feature in our documentation here.

BRP Schedule Runner can perform many different automated tasks for you, so you can spend less time on administrative work and more time running your business. One of these automated tasks is called End subscriptions with unpaid invoices and does exactly what the name suggests. We have done some improvements to this scheduled task and it now has properties for:

• Honoring subscription length (bound until), termination time and "Adjust cancellation to end of month"
• If a final invoice should be created
• Which termination reason should be used

Contact BRP Support for configuration if you want to activate this scheduled task.

According to feedback from our customers, it hasn't been very clear why a person can't sign up to the web or app if their information already exists on another account. We have now made these steps easier by:

• Letting the user know which information already exists, for example e-mail address or phone number
• Guiding them to log in instead, or
• Guiding them to reset their password if they forgot their credentials

We have now improved the synchronization between BRP and AssaArx. These improvements include an automatic and immediate sync triggered by a set of different actions, to make sure everyone who is allowed to enter the facility can do so immediately without having to wait for the synchronization to happen, and vice versa.

The setting instantSyncToAssaArx makes BRP sync a person with AssaArx immediately, for any of these events:

• A subscription is created (by staff, or in mobility/API)
• A subscription is debited manually
• An invoice is paid
• A deviation is created, changed or removed. For example if a subscription is frozen

It is possible to direct link to specific subscription products on the web by copying the URL of that product. Additionally we have now added support for hiding a subscription product and only making it reachable with a direct link. This might be a subscription that you would like to offer exclusively to a group of people without showing it in a web category. 

Read the documentation here to see how to set this up.

BRP contains many different report templates for creating invoices, contracts, etc. These can (to some extent) be adapted to your needs. We have now added support for choosing if a report template should be active or not. This will be helpful when creating new report templates to make sure they aren't used by anyone until finished. 

To use this feature, simply use the "Active" box on the report template:

(BRP Configuration -> Settings -> Report templates)

Along with this, we have also made sure that more report templates are translatable and doesn't contain any hard coded language that can't be changed, so you can create report templates in any language available to BRP.

If all draw attempts have failed, RCP invoices are normally given the status "Not sent". With this new feature it is possible to automatically move RCP invoices to the "Sent/Not paid" status instead, so it is clearer for the staff that they need to take action on the invoice - for example send it to collection.

To activate this, simply change the "stateToMoveUnpaidRcpInvoicesTo" setting to "Sent".

Read more about this in our documentation here. 

We have improved a few keyboard shortcuts for Mac that previously wasn't working correctly.

Read more about shortcuts in our documentation here.

We have now added support for Intrum Denmark to be integrated with BRP to handle invoice collection.

Contact BRP Support if you are interested in connecting Intrum to your installation.

Maximize your sales potential with BRP Sales Management – the essential solution for cultivating customer loyalty and driving revenue growth. The functionality includes:

• Segment your customers and target them with personalized offers
• Set goals to motivate your team and track sales progress

Based on feedback from our customers, we have now created a new goal which lets you track subscription sales regardless if it is to a new or existing customer. 

Read more about this feature in our documentation here. If you don't have access to BRP Sales Management, contact your responsible BRP representative.