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One less password to remember! Staff can now connect their BRP user to a Google or Microsoft Entra account and sign in with a single click. Logging in at the front desk gets faster, and you get the security your company account already has.
This feature is currently being tested with pilot customers before a wider launch.
If an entrance can use several resources, like three swimming lanes, they can now be grouped into one time slot with their combined capacity. No more scrolling through the same time three times.
When you sell a package, you now pick one slot for the whole package instead of one slot per entrance. Fewer clicks and shorter queues at reception.
In release 2026.19, a large number of report templates became language neutral, so they work in all supported languages. Now the report template list also shows how many content types (for example "Person" or "Subscription") that are missing a template.
Click the new button to see exactly which ones, and create the missing template right away. An easy way to make sure every document your members receive is set up correctly.
BRP Configuration > Settings > Report templates
Setting up report templates is now quicker and safer. Before, you had to check the documentation to find out which constants a template supports. Now you simply pick them from a dropdown.
Some constants also come with a short description of what they do. Fewer typos, fewer surprises in your printouts.
We earlier released a feature that lets members automatically pay for subscriptions with value cards as primary payment method. Now you also get tools to sort things out quickly if something goes wrong.
You can pay several invoices with value cards in one go, and credit the value card payments of several invoices at once. No more fixing mistakes one invoice at a time.
This extends the feature that lets Swedish customer buy an Autogiro subscription without having to pay for the first interval using a credit/debit card.
Instead of waiting for the next planned recurring debit, the first direct debit invoice is now sent as soon as the payment mandate is approved by the bank. That means faster first payments for you and a smoother start for your new members.
Available in Sweden as part of BRP Payment Connect.
With the new setting Prioritize reminder fee when an invoice is paid, an incoming payment first covers the reminder fee. Anything left over goes to the original invoice amount. This makes sure your members pay both the invoice and the reminder fee.
The setting is off by default, so nothing changes unless you turn it on. Online and in POS, members already had to pay the full amount. Some countries have limitations, for example Croatia, so check the documentation before you switch it on.
Members can now get an email receipt every time a recurring subscription payment is marked as paid. Perfect for members who need receipts for expense claims or their wellness allowance, and less admin for your staff.
Turn it on with a setting and a scheduled task. Read more in the documentation
Campaigns no longer need their own special link. Set a campaign to apply by default, and the discount shows up as soon as members browse subscriptions in the app and on the web. It is then applied automatically at checkout.
Members can also enter a campaign code at checkout. In POS and Back Office, staff get a prompt to apply the campaign when selling a subscription that has one. Your best offers reach every member, wherever they buy.
Read more in the documentation
The participant list for classes in Staff Center shows each person's birth date. It helps instructors tell apart two participants with the same name.
If you would rather not show birth dates, for example for GDPR reasons, you can now hide them with a new setting. You decide what your instructors see. Read more in the documentation
Members can now create a Gantner SmartPass right in the Go Active! 2 app. They add it to Apple Wallet or Google Wallet and just tap their phone to get in. It even works offline, the same way a membership card does.
No more forgotten key tags at reception. This feature is currently being tested with pilot customers before a wider launch.
Meet our own solution for mobile entrance. Members tap an NFC tag or scan a QR code with Go Active! 2, and the door or gate opens. It works with the relays you already use for mobile entrance.
You can combine NFC and QR on the same tag, so members can use whichever works best on their phone. Pair it with the new location check for extra security. Note that this solution needs an internet connection, as there is no offline fallback.
Make sure members are actually at your facility when they open the door with their phone. The new location check works with any mobile entrance method in Go Active! 2. That stops the door from being opened from somewhere else, like a member letting a friend in from home.
Setting it up is simple: turn on the setting passageGeoCheck, enable location check on the reader, and choose how many meters away a member can be.
Parents can now choose Fritidskortet as the payment method when they buy activities for their children online. Fritidskortet is a Swedish government initiative that helps children and young people stay active. It subsidizes the cost of sports, culture, outdoor activities and youth clubs.
For you, it is an easy way to welcome more young members, with the payment handled right in checkout.
You can now set a cooldown period, in days or months, on your freeze rules. With a 30-day cooldown, a member whose freeze ends today has to wait 30 days before freezing again. A simple way to stop back-to-back freezes and keep the rules fair for everyone.
Staff can still override the cooldown when needed, with a warning shown first. Read more in the documentation
You can now use Swedbank Pay (Payex) for online payments. It handles single payments, recurring payments, authorized card payments and refunds. More choice, so you can go with the payment provider that fits your business best.
The advanced wizard for creating subscriptions now has an Edit first debit interval section. Staff can override the automatically calculated first debit period and amount, for example to match a deal agreed with the member.
This was possible in the old sales flow, and now it works in the new one too.
People can now sign up in the app without buying a subscription. That opens the door to online subscription models, and digital members can join Teamboost challenges too.
It is a great way to grow your community and turn app users into future gym members.
Filtering the class schedule is now smarter and more reliable. The old limit of 100 class types is gone, so even facilities with a huge class offering can filter freely.
The app remembers the classes members pick themselves. And choosing All always includes new classes and trainers as soon as you add them, so nobody misses out on something new.
Filters for digital training are now based on the workouts and tags you actually offer. Before, members saw a wide, general set of filters. Now every filter matches real content at your gym, so finding the right workout is quicker.
All manual logging in the app has been improved. It has a new visual design, better quick stats and a smoother experience for more complex forms. Logging steps, weight or a workout is quicker, and seeing progress over time is more motivating.
The class schedule and class details now show all relevant booking information, whatever the status. Booked, fully booked or spots left: members always know where they stand without tapping around.
The invoice list in the app now shows all invoices by default. Invoices that need action are sorted to the top, so members see right away what to pay. The filter is still there for anyone who wants to show only certain types.
Strength logging has had a full overhaul. It comes with a new visual design, better exercise information with instructions and muscles worked, and smart search with suggestions.
Members can also add the sets from their last workout with one tap. Less typing, more lifting.
BRP Cloud
Click on the icon in the top right bar > Click on "About":
GoActive App:
Go to Profile > The app-version is shown in bottom:
Managing classes on the go just got easier. Staff Center is now its own app, and comes packed with new tools to help you run classes smoothly. The added functionality includes:
Read more about these updates in our documentation here.
As a system administrator, I can configure what information is displayed for entrance slots in the GoActive web and app. The available options are:
By showing remaining capacity, customers get a quick sense of how busy a session is likely to be so they can pick a time that suits them before they book - whether that means grabbing a quiet slot or joining friends at a popular one.
Read more about this in our documentation here.
Members no longer need a separate app to track their InBody results - the GoActive app now connects directly with InBody, bringing all their body composition data into one place.
Once connected, members get a dashboard with key metrics like weight, muscle mass, and body fat at a glance, complete with trend graphs so they can see progress over time. For those who want to dig deeper, a detailed segmental breakdown (arms, legs, trunk) plus their InBody Score makes it easy to spot exactly where they're improving. A History tab lets members filter and explore past measurements over any date range they choose.
It's a great way to help members stay motivated by seeing real, measurable progress - right alongside the rest of their fitness journey in GoActive.
Consent: Since InBody doesn't store measurement data itself (it's stored in BRP), members must give consent before connecting their account. They can withdraw consent at any time from the app, which permanently removes all measurement data.
Read more about this integration in our documentation here.
Note: This functionality is only available in GoActive 2.0
The EU Directive 2023/2673 introduces updated consumer protection requirements for distance contracts. A key change is the obligation to provide a digital withdrawal function for contracts concluded through online interfaces.
We have added a full Right of Withdrawal flow across GoActive web and API. This includes:
Read more about this in our documentation here.
In a previous release, we added the possibility to restrict customers from purchasing certain products in the SSS. An example could be energy drinks or other age restricted products.
When trying to purchase a restricted product in the SSS, the customer would see an error message, encouraging them to use a manned register to purchase the product.
In this release, we have implemented the possibility to verify my age using Vipps when trying to purchase an age restricted product.
1. A customer scans the barcode/selects a product in the Self Service Station that has to be age verified.
2. A dialog appears, prompting the customer to scan the QR-code shown on screen with Vipps because the product is age restricted.
3. The customer opens the Vipps app and scans the QR-code.
If they are above the allowed age, a success screen is shown and the purchase can continue. If the customer adds more age restricted products to the cart, they won’t need to verify their age again.
If they are below the allowed age, a message is displayed explaining they are not allowed purchase and the product is not added to the cart.
Note: This functionality is only available in Norway.
Cloud
Reward your most valued members by giving them early access to book an event before it goes live for everyone else. With the new priority offer link, administrators can select a group of participants, generate a personalized booking link, and send it straight to their inbox - all from Back Office → Events.
The recipient clicks the link, lands on the GoActive web, and can book the event before it's publicly available. It's a great way to build loyalty, fill spots fast, or run early-bird campaigns for popular events.
To send a priority offer, go to Back Office → Events, open the event, click Participants, select who you want to invite, and hit Offer. From there, create the offer and send it by email - done.
💡 This feature existed in our old web but is now fully supported in GoActive.
A new field, "Maximum Quantity for Booking Selection," has been added to limit how many bookings a customer can make at the same time. It is available for both events and entry tickets - perfect for popular events or busy time slots where you want to spread availability fairly.
The field is configured directly on the event or entry product:
Found on the "Event" tab of the product. Once set, the participant count selector in the event dropdown is capped at the configured value.
Entry tickets
Found on the "Entry" tab of the product. Once set, the plus icon is disabled when the limit is reached, preventing customers from adding more tickets in the same transaction.
A new Product column has been added to the Entrance View module and "Entrance Log" in Back Office, displaying each product as a colored badge (colors are configured per product in the product settings). Hovering over a badge shows the full product name - making it easy to quickly spot mismatches, like an adult entering with a child entry ticket for example.
Where to find it
- Entrance View module
- Back Office > Admittance > Entrance log
Cloud
It is now possible to generate a connection code and place it on a shared computer, allowing staff members on any Windows account to connect to the correct register unit without contacting support or an administrator. Read more here.
Barcode on Croatian invoices
Croatian invoices now include a barcode that customers can scan to pay directly from their banking app.
Copy button for web categories
A "Copy web category" button has been added in Configuration → Web categories, making it easy to duplicate an existing category and build from it.
Language-neutral reports
All "Create report" buttons in BRP now include at least one language-neutral report, meaning they include no hard-coded language.
Smarter product handling when editing web categories
Products are no longer automatically removed when updating facilities or companies on a web category. Instead, a confirmation message now lists any incompatible products and asks before removing them.
Integrations
Updated Visma.net integration
A new setting has been added to support Visma's updated requirements for which fields are allowed in the accounting export. Contact your administrator to enable it if needed.
Offering student pricing is a great way to attract members, but verifying who actually qualifies can be time-consuming. The Student Lookup feature automates this for you.
The system automatically verifies student status in these situations:
If verification fails, the customer is blocked from purchasing or continuing their current subscription at the student rate - so you don't have to worry about members paying student prices after they've stopped studying.
Availability: This feature is only available in Sweden.
If you are interested in getting started, read more here.
Last year, we introduced the ability for end users to connect to an organization in BRP simply by following a link. This feature has helped many of our customers save time by eliminating the need to add people individually - just share the link and they can join.
With this latest release, you can now provide additional context by displaying a message to users when they connect to your organization through the link. This is a great way to share important information, set expectations, or welcome new users.
What’s new:
New message template: “Information when connecting to the organization.”
New field on Organization in Back Office: Add a custom message directly on the organization.
How it works:
If a custom message is set on the organization, users will see that message.
If no custom message is configured, the text from the message template will be shown instead.
This update gives you more control over the onboarding experience and helps ensure users receive the right information at the right time.
Read more in our documentation here.
In Denmark, the VAT rate for training related products is lower for people under 30 years old than for those over 30.
To help our customers comply with these regulations, we have implemented support to auto change the recurring subscription product when the user reaches the configured age, in order to pay another VAT rate.
This functionality is enabled by a setting, and handled by a scheduled task. Once the setting is enabled, each recurring subscription product needs to be configured with:
Read more about this in our documentation here.
In this release, we have made an effort to improve the time reporting features of BRP. The following things have been implemented to Back Office > 'Time reports':
In addition to this, we have also improved the Back Office > 'Approve time reports' view:
The Self Service Station enables customers to purchase items or entry tickets and access your facility independently, reducing queues at reception and improving operational efficiency. Customers can either browse available products directly on the screen or scan an item’s barcode, provided the product is configured for barcode use and a scanner is installed.
With this release, you can now restrict the purchase of selected products when they are scanned at the Self Service Station. This feature is particularly useful for age-restricted items, such as energy drinks, allowing your staff to maintain appropriate sales control while still benefiting from a streamlined self-service experience.
Read more about this feature in our documentation here.
You can now send direct payment links for invoices, even if they are not overdue. The payment link takes the recipient directly to a list of unpaid invoices that can be paid instantly without logging in.
From the invoice view, click Send payment link and choose one or more delivery channels:
Note: This feature is only available if the Automated Reminder Solution feature is enabled. Read more in our documentation here.
Cloud
Added the possibility to filter on company and region when viewing customer segments in the Sales Management module.
New scheduled task to keep CYT gates open by schedule.
Contact our support for more information regarding this.
Filter on facility label
Wherever multiple facilities can be selected in BRP, they can now be filtered on facility label.
View invoices where the payer is an organization
Added possibility to filter the invoices list (Back Office > Invoicing > Invoices) so that only organization invoices are displayed. Read more here.
Set class age limit in months instead of years
This is enabled with the setting ageLimitInMonthsForTheGroupActivityProduct. Read more here.
Multiselect filters are now displayed as only one row.
We continue to enhance the Dashboard, and in this release we are introducing two new widgets:
Includes people who have checked in but not yet checked out at the current facility. If you don't use readers to check out from the facility, there is a scheduled task that can check out individuals automatically a certain time after checking in. Contact our support if you want to activate this.
This widget includes marketing activities that are:
- Assigned to the logged in user
- Start timepoint is now or earlier
- Not marked as completed
Read more in our documentation here.
Our Automated Reminder Solution is a powerful feature that helps fitness centers reduce unpaid invoices and improve cash flow, without lifting a finger.
This fully configurable solution sends automated reminders to members with unpaid invoices, including a direct payment link for fast and frictionless resolution.
In this release, we have done some improvements to the direct payment link:
Interested in getting started with Automated Reminder Solution? Read more here.
All entrance bookings that have been made through the GoActive! app or web can now be found in a new view:
BRP Back Office > Admittance > Entrance bookings.
This view allows you to search for entrance bookings within a specific date interval, company, facility, resource, orderer and if the booking has been picked up or not.
From there, you can select a booking and take it to the register (Point of Sale) to register wristbands or debit the booking.
Read more in our documentation here.
BRP Entrance View is the module where all customers entering the facility through readers are displayed. In this release, we have done some small (but important) improvements:
Previously, the default filter in Entrance View showed the last 50 entrances, regardless of what day they happened. Now, the default filter shows the last 50 entrances of today only. However, it is still possible to access the other filter.
When selecting the "custom interval" filter, the specific date and timepoints you want to filter on can now be viewed and changed in the top menu (see image below).
B2 Impact is a debt management company which we already have an integration with. In this release, we have improved the integration and added support for more features that B2 Impact offers:
Support for sending invoices straight to B2 since they handle reminders as well.
Support for sending invoices with an organization as payer to collection.
We’re making ongoing improvements to ensure our products meet the Web Content Accessibility Guidelines (WCAG), an international standard for making digital content more accessible to people with various disabilities, including visual, auditory, motor, and cognitive impairments.
WCAG focuses on key principles such as:
Providing sufficient color contrast
Supporting screen readers and voice guidance
Ensuring consistent and intuitive navigation
Making content usable with keyboards and other assistive tools
In this release, we’ve implemented updates to the Kiosk and Self Service Station to better align with these guidelines, helping create a more inclusive experience for all users. Voice guidance has to be enabled by BRP staff, contact our support to get help with this.
Read more in our documentation here.
We’ve added more flexibility for managing class bookings.
If a customer can’t attend a class but the normal cancellation window has already closed, they can now cancel their spot late, freeing up space for others. However, the late cancellation will still be treated as a no-show, applying any warnings, suspensions, or fees according to your booking rule settings.
You can enable and customize this option directly in your booking rules.
Read more about this in our documentation here.
Cloud
Added the possibility to view the product of currently selected subscription, when creating a subscription in Back Office.
New setting (minimumPayerAgeForSendingInvoiceToDebtCollection) to set the minimum age of the payer for an invoice to be sent to debt collection. This is to prevent sending minors to debt collection.
Some views in BRP would reload when the search took too long, resulting in no search result. This has now been fixed.
Read more about the new follow-up point in our documentation here.
In Configuration > Admittance > Rights, we have added a search field so you no longer need to scroll through a long list when looking for a specific one.
Mobility
In a previous release we implemented support for configuring quantity on a package product. In this release, we have added support for this on the GoActive! web.
API
Implemented support for the updated EGYM API.
To ensure staff members do not process sales in Point of Sale while logged in under another person's account, staff can now be required to authenticate with their data carrier (card or wristband) or password before completing a sale. If the authentication fails, the staff will not be allowed to complete the sale and instead encouraged to log in to their own account.
To activate this, enable one or both of the following rights on the role in BRP:
Read more about this in our documentation here.
In this release, we are introducing two new Dashboard widgets:
Previously, we only had widgets for cancelled and ending membership subscriptions. These new widgets include all subscriptions, with the possibility to only include specific subscription products, subscriptions with a specific product group or subscriptions with a specific product label.
It is also possible to select which time interval:
Read more about these new widgets in our documentation here.
In a previoud release, we added "Discount reason" to discounts. This means we store information on the reason for a discount, for example if they were manually given or due to a customer type, etc.
In this release, we have added Discount reason as both a search filter and a column in the Discounts view in Back Office. This makes it easier for staff to find and quickly understand the distribution of discounts based on their reason.
We have now added the possibility to see and reset the status of Metra wristband collectors directly in Point of Sale. This means that staff members no longer need to log in to the Metra software to manage these devices.
Instead, all BRP readers configured as Metra Capturer devices will be listed in the hardware menu in Point of Sale. From there, staff members can:
Read more in our documentation here.
Intrum can now notify BRP directly when an invoice has been paid in their system. This means users who were previously denied entrance due to unpaid invoices can regain access as soon as the payment is confirmed by Intrum.
Previously, access was only restored once a payment file was received from Intrum, which could cause delays. With this update, the process is faster and more seamless for both members and staff.
If a participant arrives late and loses their spot due to being marked as a no-show, they can now be rebooked (as long as there are still available spots in the class.)
Previously, this was only possible via a kiosk. With this update, a "Book" button has been added to the No-show tab in the class booking view, allowing staff to easily rebook late arrivals directly from Back Office or Resource Planner. The participant will then be moved from the "no-show" list back to the "participants" list and automatically marked as arrived.
Read more in our documentation here.
Previously, suspension reasons had to be entered manually when suspending a person. To ensure consistency and avoid free-text entries, it’s now possible to create predefined suspension reasons that staff can select from.
These predefined options can be managed under Configuration > Persons > Predefined choices, giving you more control over how suspensions are documented.
Read more about this feature in our documentation here.
We’ve added integration with Aspire, an employee benefits platform. Aspire can now make partnerorder calls, allowing users to purchase subscriptions directly on the Aspire platform. These orders are then automatically created in BRP, streamlining the process for both users and staff.
We’re making ongoing improvements to ensure our products meet the Web Content Accessibility Guidelines (WCAG), an international standard for making digital content more accessible to people with various disabilities, including visual, auditory, motor, and cognitive impairments.
WCAG focuses on key principles such as:
Providing sufficient color contrast
Supporting screen readers and voice guidance
Ensuring consistent and intuitive navigation
Making content usable with keyboards and other assistive tools
In this release, we’ve implemented updates to the GoActive! web to better align with these guidelines, helping create a more inclusive experience for all users.
Read more in our documentation here.
Cloud
The history tab of autogiro (direct debit) invoices are now correctly updated when the invoice is paid.
BRP is updated with the correct Danish holidays.
Previously, users without the "Events" right could view the participant list of an ecent, but not print it. Now, it can be printed without the right as well.
Added a new checkbox on "Manual entrance" in Entrance view, which will open the door or gate that is connected to the reader at the same time. Read more here.
We have implemented support for adding Klarna as a payment method in NexiPay.
Mobility
"Causes for cancellation" are used when a subscription is cancelled, for stastical purposes. Previously, one cause for cancellation was always pre-selected when members cancel their subscription on the web. Now, none will be pre-selected so the member is forced to select something (for more accurate data).
We have now implemented support for showing the room resource of each event occasion on the web. This is enabled with a setting, read more here.
Added support for setting a minimum age limit on class products, preventing bookings for underage participants in both app, web and API. Read more here.
Added possibility to configure BRP so that customers can cancel classes late and make room for other customers, while still getting a no show and warning/suspension/fee (depending on settings). Read more here.
API
Implemented support in the API to manage members (send invites, create child accounts, accept/decline invitations) on family subscriptions. Additionally, we have implemented support for letting users add family members to the waiting list of classes.
IdrottOnline will replace the current integration with a new API which we have implemented support for.
BRP’s Automated Reminder Solution is a powerful new feature in our member management software that helps fitness centers reduce unpaid invoices and improve cash flow—without lifting a finger.
This fully configurable solution sends automated reminders to members with unpaid invoices, including a direct payment link for fast and frictionless resolution.
Fully Configurable Reminder Setup
Decide when reminders go out, how many are sent, and if fees should be included.
Multi-Stage Reminder Flow
Send multiple reminders based on your timeline preferences.
Integrated with Payment Link
Simple, clear, and mobile-friendly: Members receive a direct payment link via SMS, e-mail or push notification.
Automatic Debt Collection Transfer
Unpaid invoices are automatically transferred to a debt collection agency after the reminder period.
Seamless BRP Integration
Built directly into your existing BRP member management system.
Three pilot customers experienced:
10–20% reduction in credit time
Increased predictability in cash flow
Less manual effort for finance teams
Interested in getting started? Reach out to your BRP sales representative for more information.
We’ve introduced a new, streamlined subscription purchase flow on the GoActive! web - redesigned to reduce friction and help more users complete their purchase with ease.
As part of this update, users can now choose to buy a subscription for someone else - perfect for parents, guardians, or anyone managing memberships for others. The system will also ask if the buyer is a legal guardian when relevant.
Read more in our documentation here.
You can now offer entrance packages—bundled entry tickets for a specific date and time—directly through the GoActive! web.
Entry tickets are one-time passes that grant access to a specific activity on a set date. With entrance packages, you can group multiple tickets into a single product. For example, a family package might include 2 adult and 2 child tickets, all valid for the same time slot.
Packages can also be sold at a discounted or fixed package price, making it easy to promote group offers and provide added value to your customers. It’s a flexible way to encourage group bookings and streamline the purchase experience.
Read more about how to get started in our documentation here.
You can now configure targets and limits for selected dashboard widgets to help track key metrics more effectively. When a target or limit is set, a progress bar will appear in the widget. Hovering over the bar reveals the current value compared to the defined target or limit.
Read more in our documentation here.
In this release, we’ve upgraded versions of framework that we are using to build our applications. It enables new features, better performance and security.
We have also upgraded the UI/web framework that we use for e.g. Back Office and Point of Sale. Most changes are under the hood, but you might notice some small changes:
Some of our customers manage time codes differently across their facilities. Previously, time codes could only be associated with a company. With this release, you can now assign time codes to specific facilities, allowing for more detailed and flexible configuration.
Instead of debiting subscriptions on a specific day of the month, BRP can be configured to debit a subscription e.g., every four weeks. This means that BRP will check every night if there are subscriptions that need to be debited.
Previously, this was only possible for RCP subscriptions. Now, daily subscription debit is available for all recurring payment methods.
Read more about this in our documentation here.
You can now configure value cards to be used in the automatic (or manual) debit routine for subscriptions. This is especially useful for users with employee benefits such as Smartum or Epassi.
For example, a user with 2,000 SEK in employee benefits can receive a value card designated for subscription payments. When their subscription is debited, the value card will be used to pay the invoice—either fully or partially—depending on the available balance.
Read more about this feature in our documentation here.
If IP whitelisting is enabled and users are allowed to access BRP from any IP address, administrators can now assign a fallback role. This role is applied when a user logs in from a non-whitelisted IP.
This provides an extra layer of security—ensuring, for example, that staff have limited access when logging in from home or outside the organization’s network.
Read more in our documentation here.
Previously, it was only possible to open “regular” doors manually from Entrance View. Now, if the card reader has an alternative gate, it will be possible to choose to open that one instead.
Did you know that every module in BRP has hotkeys for quick actions? You can view the available shortcuts for a module by pressing Ctrl + F1.
With this update, you can also find the hotkey list under the “engine” icon, making it even easier to discover and use time-saving shortcuts.
Customers using the Technogym integration can now manage which machines a person can access based on their subscription. System administrators can assign one or more Technogym groups under Configuration > Rights. When the “Technogym – Synchronize” scheduled task runs, it will update each user's Technogym group based on the access rights granted by their active subscriptions.
Cloud
Filter on solved substitute requests
In Back Office --> Substitute management, you can now select to see solved substitute requests.
Prevent changing customer numbers
A new setting “dontAllowCustomerNumberChange” has been added. If enabled, users will not be able to set or change the customer number of persons or organisations.
More options in the Column picker
In Back Office --> Debiting --> Debit subscriptions, it is now possible to add a column for "Subscription user". Previously, we only showed the name of the payer.
Double-click on a booking in Resource Planner
Added possibility to double click on a class or service booking in Resource Planner to open it. On class bookings, the user is navigated to the “Participants” tab of the booking.
Updated labels on service and item bookings in Resource Planner
Some fields on a booking was difficult to understand. We have now updated the labels to names that better specifies what the field shows.
Scheduled Task Now Skips Already Cancelled Subscriptions
The task that cancels subscriptions with unpaid invoices will now correctly skip subscriptions that have already been cancelled. This was the intended behavior, but it wasn’t functioning as expected until now.
Product-Limited Value Cards Cannot Be Used in Vending Machines
Value cards that are restricted to specific products are no longer valid for use in vending machines. This change ensures that only unrestricted value cards can be used for vending machine purchases.
New Setting for Passagedisplay: Show Card Info
A new setting, “Passagedisplay – show cardinfo”, has been added. When enabled, it displays the valid until date of the card used during access.
API integration with Intect
Intect is a salary system. In our integration with them, we can export time reports with time codes.
Integration with NIF
New integration with NIF (Norges idrettsforbund) that syncs persons, memberships and payments of subscriptions.
Mobility
Unlock vending machine from GoActive! app
Added support for identification to a vending machine via the app (previously only possible with a physical card). This works for GAT Vending 6000 and 6150.
This gives you the freedom to design unique experiences, such as rewarding users for attending a specific class or completing a series of actions within a month. Challenges make it easier to run campaigns, boost participation, and tailor rewards to your goals.
Apart from Challenges, we have done some other improvements to the Loyalty program:
Read more in our documentation here.
Interested in getting started with Loyalty? Click here for more information.
We have finally released Staff Center - a new staff mode in the app where instructors, personal trainers, etc. can manage their bookings. By enabling staff functionality in the app, your employees will be able to manage their tasks "on the run", making it more efficient for your employees to do their job in a digital platform. The following features are included in this release:
Additionally, we've introduced Person Control—a new feature within Staff Center that allows staff to quickly look up individuals to verify if they have an active subscription or a valid booking. This helps ensure that only authorized customers are using your facilities and supports staff in maintaining smooth and secure operations.
Read more about Staff Center in our documentation here.
Thanks to your feedback, the Dashboard continues to improve. In this release, we have implemented the following:
Possibility to only include sales of specific products, product groups or product labels.
Introducing a few new widgets - sales, revenue, new members & cancelled membership subscriptions. To all of these new widgets, a new field called "Interval" has been added, with the options to choose "last 30 days", "last 7 days", "today", "this week" or "this month".
Read more in our documentation here.
Previously, if a value card subscription was debited for less than a full month, no clips were added to the value card.
With this release, it's now possible to define how many clips should be added based on the number of debited days.
We've introduced a new field, “Partial debit,” in the Top up value card section of a subscription product. This field allows you to enter a comma-separated list that maps specific day counts to the corresponding number of clips.
Read more about this improvement in our documentation here.
We’ve enhanced the “Max number of passages” feature on subscription products to give you more flexibility in managing facility access through subscriptions.
Previously, access limits could only be set per day or calendar week. With this release, you can now also define limits per calendar month, and choose how far back the system should check — using days, weeks, or months.
For example: it’s now possible to configure a subscription to allow 10 entries every 3 months.
Read more in our documentation here.
This feature is currently in a test phase and is not yet available to configure and start using.
In this release, we’ve added support for Vipps/MobilePay Recurring as an alternative payment method for RCP subscriptions.
When enabled, it appears as an additional payment option alongside regular card payments for RCP subscriptions.
Coming soon - Stay tuned!
In BRP Configuration > Products, the “Change rows” button allows you to update multiple products at once. With this release, we've added more fields you can now modify in bulk:
Deferred revenue account
Disclosure account
Bookable via internet
Use in wizards
Show in cash register
These additions make it easier and faster to manage product settings across the board.
You can now use facility labels to group facilities more effectively—especially useful when you want a subscription product to grant access to multiple facilities that aren’t part of the same company or region.
We’ve introduced a new property on facility labels: “Used for rights”, along with a new access setting in Rights: “Only facilities with same label.”
This allows you to define access based on shared labels, making it easier to manage grouped access and reduce the number of separate subscription products required.
Read more in our documentation here.
Cloud
Warn if a product does not have a standard price
To prevent pricing errors on products, we’ve added a warning message when saving a product configuration that lacks a standard price to fall back on. No warning will appear if the product is set to “Do not debit".
Date format follows location setting
We’ve updated how date formats are handled: they will now always follow the location setting, rather than the user’s selected language in BRP. This ensures consistent formatting across the system based on regional preferences.
Business Central integration
We have added support for transaction row export to Business Central.
Mobility
Hide and mask SSN
Social security numbers (SSN), account numbers and payer numbers are now masked in the app and web (all but the last two digits).
Our Loyalty program has leveled up! In this release, we have done the following improvements:
We have added the possibility to manually assign points and coins to a person, for testing and compensation purposes. Read more about that here.
We've introduced the possibility to limit the access to the Loyalty program in the app to users with a specific subscription. Read more about that here.
With BRP's Loyalty Program, gym owners can effectively convert, engage, and retain users like never before. Our powerful program takes fitness to the next level, providing a seamless and immersive digital experience for gym-goers.
By incorporating gamification elements, such as challenges, rewards, and achievements, we create an interactive environment that motivates and inspires users to achieve their fitness goals.
Additionally, our program offers valuable insights into user behavior, allowing gym owners to tailor their services and offerings to meet the specific needs and preferences of their members. With BRP's Loyalty Program, gyms can take their facilities to new heights, attracting a loyal and dedicated community of fitness enthusiasts.
Interested in getting started? Click here for more information.
Read more-button
We have added a “Read more” button to message widgets with long texts. This allows you to share longer messages while keeping your Dashboard clean and clutter-free.
Message widget colors
We have also made it possible to choose color for message widgets, to make notes easier to navigate.
Custom name for widgets
All widgets can be given a custom name, which will then replace the original name of the widget and shown as the title when viewing the Dashboard.
Improved widget creation
Changed the dialog for creating a new widget. Previously it showed a long list of available widgets, making it difficult to find the one you’re looking for. Now, it displays a dropdown list where it is also possible to search for specific widgets.
Read more about the Dashboard in our documentation here.
In Resource Planner, there is a button to quickly pay for a service with a value card without having to take the order to Point of Sale (this only shows up if the service matches a value card on the person).
According to feedback from our customers, it was easy to accidentally click this button and pay for the service without noticing. To solve this, we have added a confirmation dialogue to make sure no mistakes are made.
Previously, a social security number (SSN) was only required when signing up for a direct debit subscription. However, some customers may want to enforce this requirement for other subscription types as well.
With this release, we’ve introduced two new settings that allow you to require an SSN when creating subscriptions, even if it’s not generally mandatory for all individuals:
These settings applies to subscription sales in Point of Sale, as well as the Mobility app & web. Read more in our documentation here.
It is now possible to add a price for a product across multiple facilities at once. This feature is particularly helpful for managing products used by several facilities, where some share the same price and others don’t. By reducing the number of price rows you need to adjust, this update makes pricing management more efficient.
Read more in our documentation here.
This release brings several improvements to the lists in BRP, such as the person list, organization list, and bookings (among others). The updates include:
To customize a list, simply click on "Columns." From there, you can select which columns to display and use the arrows to arrange their order to suit your needs.
In this release we have made some changes to organizations in BRP:
If no "organization connection ends" date is set, the person will never be automatically removed from the organization.
Read more about this in our documentation here.
It is possible to allow users to cancel their own subscriptions via the app and web.
Previously, the only options were to either allow cancellations for all subscription products or none at all. However, there are scenarios where it may be preferable to allow cancellations for certain subscription products while restricting others.
With this release, we've introduced a setting that enables you to limit subscription cancellations on the app and web to one or more product labels.
This way, you can easily decide which subscription products should be cancellable or not in the app and web.
Read more in our documentation here.
Lead forms are now more customizable!
Previously, lead forms mirrored the regular member sign-up fields, but now you can tailor them to fit your needs.
With this update, customers will be able to choose which fields to display, ensuring to collect only the information they need from their potential customers. It is also possible to decide if a field should be mandatory or optional.
Read more in our documentation here.
Added more space to the left column on receipts to stop line breaks from happening.
Metra integration: When an order containing entries requiring a card or wristband is saved in Point of Sale, the “read card” dialogue will now be displayed.
The “test message” functionality on follow-up points is now using the current user’s business unit to prevent the test from crashing.
The advanced selection actions “Exempt from selection” and “Intersection” on Persons (in Back Office) have been optimized to include currently loaded persons into the query.
Class manager is a tool to optimize your class planning. This feature allows you to plan ahead, drag and drop your classes into the calendar, and use the week schedule for as long as you want. When your class schedule is set, you can forward the schedule to your instructors - giving them the opportunity to request classes that suit their schedule.
Based on feedback from our customers, we have done some improvements to Class Manager when copying a week template, to make the planning even more efficient. These improvements include:
We have also added a "Progress" column which shows how many of the classes have a main instructor assigned, for a quick overview.
Learn more about these improvements here.
If you are not already utilizing Class Manager and want to know more, click here.
Membership periods are used if you for example want to sell subscriptions that require a membership, but doesn't give membership itself (meaning you sell your membership separately from the regular subscription). This functionality will automatically add a membership subscription when selling a regular subscription, and the preconfigured membership period will decide which membership subscription product should be added, and for how long. This works in Point of Sale, as well as the web & app.
Previously, membership periods had fixed start and end dates (e.g., 1/1/2024 - 31/12/2024), limiting flexibility for your customers. With this update, it is now possible to have membership periods without fixed dates.
A membership period without fixed dates is configured to start any day of the year, and be valid for as long as needed (depending on the subscription product) to match the subscription period.
Read more about this feature in our documentation here.
Previously, we released Lead forms which allows you to create forms where potential customers can add their personal information so that they can be contacted later. These forms can for example be used in:
With this release, we have created a follow-up point for persons who registered through the Lead form, so you can set up automatic messages to these people. The follow-up point is called ‘New Person with Lead Source Created’.
Read more in our documentation here.
We hope you haven’t missed the launch of our Dashboard. We will continue to improve it and extend the widgets you wish to see.
In this release, we have launched new widgets for:
Freeze request
Shows all unhandled freeze requests that have been sent in from your customers through the app and web. There are three separate widgets for System, Company or Facility level, meaning you can choose if you want to see requests from your facility, the whole company or from all facilities and companies.
Revenue today, Revenue this month
Similarly to how we present sales this month, we now have widgets that presents revenue today or this month. For these widgets, you will have to choose which revenue accounts you want to include, so that you can keep track only of what is relevant to you. This way, you can create a widget that for example shows the revenue specifically for PT or massage. The possibility to give these widgets custom names is not available now, but will be in the next release.
Read more about the new widgets in our documentation here.
If you are want to know more about freeze requests, click here.
We’ve streamlined the invoicing process for subscriptions with a specific paying organization. Now, instead of searching for the correct organization when creating an invoice, you’ll see a new button labeled “Select [Organization X] as payer”.
This button automatically preselects the connected organization, making it quicker and easier to assign the correct payer.
Read more in our documentation here.
This feature is currently in a test phase and is not yet available to configure and start using.
We have simplified the configuration process for the Automated Reminder Solution by replacing products with straightforward fee amounts in the reminder step.
Previously, it was necessary to configure specific products for both the reminder fee and the direct debit reminder fee. However, we didn’t use anything but the price of the products to determine the reminder fee.
Now, these have been replaced with just the fee amounts. The name, account and VAT used when the payment is done is, as before, taken from the products in the settings ‘reminderProduct’ and ‘reminderProductAg’.
Previously, one web category could only belong to one facility or one company. This was causing issues for customers with many facilites who would then need many web categories (which means a lot of web categories to update if you want to add or remove a product, for example).
Now, a web category can belong to multiple companies or facilities.
Read more in our documentation here.
BRP Cloud
Mobility
The latest version of Embedded BI is designed to enhance your user experience with improved interactivity, a cleaner layout, and better data visualization—while keeping all the powerful reporting capabilities you rely on.
What’s New?
Embedded BI now offers a seamless, more user-friendly way to analyze and interact with your data. Read more about the update in our documentation here.
This feature allows your customers to connect to an organization in BRP by simply following a link. This will save significant time for your staff, who would otherwise have to manually add each person and connect them to the organization.
If you have agreements with other companies that allow their employees to purchase your products at lower prices, this feature will be particularly useful. Just create the organization in BRP, generate a registration link, and send it to your customer to share with their staff.
Read more about this in our documentation here.
Based on customer feedback, we've made improvements to the Freeze Subscription Wizard. Previously, members with two subscriptions (such as a regular training subscription and an insurance subscription) had to pay the freeze fee twice. However, most of the time we only want them to pay the fee for their main subscription.
With this release, we now only charge a single fee when freezing multiple subscriptions for the same user. This is limited to the Freeze Subscription Wizard, since that is the only place where you can freeze more than one subscription at once. Read more about this in our documentation here.
This feature is currently in a test phase and is not yet available to configure and start using.
Epassi is a healthcare provider that collaborates with companies to offer employee benefits. Through our established integration with Epassi, users can easily order subscriptions and other products for pickup at your facility.
In this release it is possible for customers to pay with Epassi in the web & app. If the customers choose to pay with Epassi, they will be redirected to the Epassi website where they can log in and complete their payment.
Contact our support if you are interested in integrating the Epassi payment button.
This feature is available in Sweden and Finland.
This feature is currently in a test phase and is not yet available to configure and start using.
It is now possible to add Smartum as a payment method in Point of Sale, as well as the web & app.
The payment flow in POS will work as usual with Smartum: the customer enters the amount (and other required information) and pays through the Smartum app. Once the payment is completed, the Smartum app will show a QR code which Point of Sale will ask you to scan once you have added the products and clicked on the Smartum payment button.
If the customer chooses to pay with Smartum in the web and app, they will be redirected to the Smartum website where they can log in and finalize the payment.
This feature is for Finland only.
According to feedback from some of our testers, we have done some improvements to the Dashboard. These improvements include:
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Thanks to feedback from our customers, we have done a few improvements to the Person Overview tab. The updates include:
Read more in our documentation here.
This feature is currently in a test phase and is not yet available to configure and start using.
The Norwegian mobile payment solution Vipps and the Danish and Finnish solution MobilePay now share the same API, ePayments, which we’ve already integrated. While we already support payments in with Vipps in Norway, we have now extended our development to include support for Denmark and Finland. This allows customers in Denmark and Finland to accept payments via MobilePay in Point of Sale, as well as the app & web.
This feature is for Finland and Denmark only.
BRP Cloud
The user interface for time reporting in BRP Cloud on mobile devices has been enhanced to be more user-friendly. These enhancements include:
- Aligning of columns and texts
- Improved scrolling experience
- Text input fields and buttons are easier to use and read
Mobility
Previously, entrance tickets have only been available for purchase for the current day in our Self Service Station. In this release, we are now making it possible for customers to choose specific days and time slots. This feature also supports selling entry tickets with capacity, which means limiting the amount of available entry tickets per day/time slot.
Read more about this feature in our documentation here.
Would you like to learn more about Self Service Stations or our other hardware solutions? Send us an email.
The GoActive app now supports QR-code scanning to open a door or gate. The feature includes:
Along with this, the app will now be able to let the users know why they might be unable to enter, such as unpaid invoices or missing membership for example.
Read more about QR-code entry in our documentation here.
This new feature allows you to create forms where potential customers can add their personal information so that they can be contacted later. Each form generates a URL which can be:
The forms are super easy to create - read our documentation here for more information!
When canceling a class, you always get the option to notify the booked participants via either SMS or email. However, some of our customers have asked for the possibility to notify the people on the waiting list as well, and we listened!
If the setting "notifyWaitingListOnClassCancellation" is enabled, email/SMS notifications will not only be sent to participants, but also to people on the waiting list when a class is cancelled. Read more in our documentation here.In the previous update (2024.11) we released a feature which allows users to upload a profile image on their own through the app, which has to be accepted by you or your staff before it is changed (read more here).
In this release, we are launching a new Dashboard widget for unapproved profile images, making the process even quicker and easier.
Read more about the Dashboard in our documentation here.
Note! The Dashboard is currently in a test phase and is not yet available to configure and start using.
In this release, we have done some improvements to the Self Service Stations, to make customer self service even easier. The improvements include:
When autogiro payment mandates are deleted on the bank side - for example when the customer removes the mandate in their internet bank, it is now also removed from BRP. This way you are alerted by missing mandates, and a new mandate can be added without colliding with the old one.
This feature is for Sweden only.
eGym is a system for tracking the customers’ training and setting goals. Customers are given a tag (RFID) which they can use to log in to various machines and stations.
Our integration with eGym includes sending information about which customers have an active subscription, and is responsible for registering new customers with eGym via their API.
In this release we have added the possibility to limit the eGym sync to persons with specific subscription products. To do this, add the setting eGymSyncProductLabel and choose a configured product label. Now, only persons having a subscription with that label will be synced to eGym.We have now added a setting which allows you to choose which information about the staff should be shown on the receipt, when a sale is done in Point of Sale. The options are:
BRP Cloud
Mobility
This feature allows users to add, change or remove their profile image through the GoActive app. By allowing your members to manage their own profile image, you will reduce the amount of time needed to make sure their profile images are up to date. This is important to make sure the correct person is gaining access to your facilities.
When a user changes their profile image, you (or the assigned administrator) will have to approve the image before it is changed.
Read more about this feature in our documentation here.
Users can now send a freeze request of their subscription through the app or web, which you will have to review before accepting/denying it. This will be helpful if freezing the subscription requires validation such as medical documents etc.
Read more about this feature in our documentation here.
To ensure your customers won't book classes they don't plan to attend to, BRP have support for automatically handling no shows (people who are booked on a class but never checked in) and issuing a booking ban after missing X number of classes. The duration of the booking ban used to be controlled by a setting which started counting from the first missed class.
We have now added support for setting a fixed booking ban length instead, counting from the day the person got banned (had too many missed classes). This will ensure everyone who missed too many classes will be banned for the same amount of time.
Read more about this feature in our documentation here.
We have now added support for scanning QR-codes with Metra readers. This feature is applicable if you use Metra readers for entry and sell entry tickets to your facility online. With the support added, your customers can now scan the QR-code (sent by email or displayed in the app after purchasing an entry ticket) to enter the facility, when Metra External Mode is used.
No configuration is needed for this to work, as long as you are using Metra External Mode.
Previously, members could only see their booked classes and services in the app. With this release, it is now possible to also view your upcoming entry bookings. If you are using QR-codes for check in, these will be displayed together with the entry booking in the app, allowing for a smoother check in.
BRP Cloud
Mobility
Managing a member/customer and it’s activities can now easily be done directly in the Person Overview. This gives a better overview of the customer and makes it more efficient and user friendly to manage a member profile.
The following actions are supported in this release:
Start using the Person Overview tab to manage your members in an easier and more efficient way. Person Overview can be activated on each different Role. Activate the feature from Configuration->Staff and resources->Roles. Select Role and click on the checkbox “Person overview tab”
Read more about the feature in our documentation here.
Keeping track of your business is now much quicker and easier using the Dashboard. It will help you by gathering useful information and tasks that needs to be performed in one simple view.
The Dashboard is:
Read more about the feature in our documentation here.
Based on feedback from our customers we have now done some improvements to the class participation list to quickly get an overview of the upcoming class. These improvements include:
Read more about this new improvement in our documentation here.
Customers can now purchase entrances in the app or web, and then pick up wristbands for all or some of the entrances in the Self Service Station or Point of Sale by scanning any of the entrance QR codes. This way, your customers no longer need to stand in line and wait to get help at the register, since they can check in themselves and pick up wristbands at the Self Service Station as well.
Read more about this feature in our documentation here.
It is now possible to enable a "type" column in the product list in the Configuration module. This way, it is possible to quickly get an overview and separate different types of products with the same name.
As a system administrator you can enable this feature by clicking on the "Columns" button in BRP Configuration -> Products. Simply mark the "Type" column as visible.
Follow-up points are used by many of our customers to automatically send messages to their customers, for example reminders to those who haven't visited in a while or haven't paid their invoice on time.
We have now enabled support for setting up follow-up points to selected companies, not just selected facilities. This means that the follow-up point will encompass all of the facilities within a company, instead of having to configure messages for all facilities within a company.
Set up these automated messages in BRP Configuration -> Marketing activites -> Follow-up point.
The user can now choose the "Class" filter in the app and web, in which you can group different classes together using product labels. By grouping similar classes together, the user will be able to quickly find the class they are looking for instead of having to scroll through a long list.
To configure this, simply choose which product labels you would like to show in the app and web, and add these labels to the different products you would like to group together.
(BRP Configuration -> Products -> Product labels -> choose "Visible in BRP Mobility" under "Can be used by")
Your staff who are also resources (personal trainers, etc) can subscribe to their bookings in BRP. This means that as a resource, services that are booked with me will show up on my personal phone calendar. We have now integrated the iCal calendar so Apple users can do this as well.
Read more about this in our documentation here.
Based on customer feedback, we've noticed a common problem with group activites: fully booked classes with long waiting lists, yet the classes end up only half full. This happens because many on the waiting list don't show up, assuming they won't get a spot in the class. To solve this, this new feature allows the possibility to give noshows to those on the waiting list if they don't show up at the facility. This encourages them to drop off the list if they don't plan to participate, giving a clearer chance for others waiting to join.
Along with this, we've added a property on booking rules for when people can leave the waiting list.
Read more about this feature in our documentation here.
BRP Schedule Runner can perform many different automated tasks for you, so you can spend less time on administrative work and more time running your business. One of these automated tasks is called End subscriptions with unpaid invoices and does exactly what the name suggests. We have done some improvements to this scheduled task and it now has properties for:
Contact BRP Support for configuration if you want to activate this scheduled task.
According to feedback from our customers, it hasn't been very clear why a person can't sign up to the web or app if their information already exists on another account. We have now made these steps easier by:
We have now improved the synchronization between BRP and AssaArx. These improvements include an automatic and immediate sync triggered by a set of different actions, to make sure everyone who is allowed to enter the facility can do so immediately without having to wait for the synchronization to happen, and vice versa.
The setting instantSyncToAssaArx makes BRP sync a person with AssaArx immediately, for any of these events:
It is possible to direct link to specific subscription products on the web by copying the URL of that product. Additionally we have now added support for hiding a subscription product and only making it reachable with a direct link. This might be a subscription that you would like to offer exclusively to a group of people without showing it in a web category.
Read the documentation here to see how to set this up.
BRP contains many different report templates for creating invoices, contracts, etc. These can (to some extent) be adapted to your needs. We have now added support for choosing if a report template should be active or not. This will be helpful when creating new report templates to make sure they aren't used by anyone until finished.
To use this feature, simply use the "Active" box on the report template:
(BRP Configuration -> Settings -> Report templates)
Along with this, we have also made sure that more report templates are translatable and doesn't contain any hard coded language that can't be changed, so you can create report templates in any language available to BRP.
If all draw attempts have failed, RCP invoices are normally given the status "Not sent". With this new feature it is possible to automatically move RCP invoices to the "Sent/Not paid" status instead, so it is clearer for the staff that they need to take action on the invoice - for example send it to collection.
To activate this, simply change the "stateToMoveUnpaidRcpInvoicesTo" setting to "Sent".
Read more about this in our documentation here.
We have improved a few keyboard shortcuts for Mac that previously wasn't working correctly.
Read more about shortcuts in our documentation here.
We have now added support for Intrum Denmark to be integrated with BRP to handle invoice collection.
Contact BRP Support if you are interested in connecting Intrum to your installation.
Maximize your sales potential with BRP Sales Management – the essential solution for cultivating customer loyalty and driving revenue growth. The functionality includes:
Based on feedback from our customers, we have now created a new goal which lets you track subscription sales regardless if it is to a new or existing customer.
Read more about this feature in our documentation here. If you don't have access to BRP Sales Management, contact your responsible BRP representative.
